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Your request has been sent to support team and has generated ticket ID #{ticket_id}.  Please use the ticket id when referring to this issue in the future.

Normal Business/Working hours:
Sun: Closed
Mon: 9:00a - 5:00p EST
Tue: 9:00a - 5:00p EST
Wed: 9:00a - 5:00p EST
Thu: 9:00a - 5:00p EST
Fri: 9:00a - 5:00p EST
Sat: Closed

We always try to respond to issues as quickly as possible. Critical issues will also be dealt with outside of these hours where possible.

You might also want to check out our community forums to see if your issue has already been answered.

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